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WOPET 7L Timer Dog Feeder: Wonderful Customer Service!

By Sara Perez

Update: The company reached out to me personally to work to resolve the issue. They are so kind and with any product, customer service is number 1! And they are great at it. They concluded it must be a defect and they sent me a new one immediately. I just got it in the mail and it works like a charm. We will continue to monitor it to make sure it works but we are so happy that they resolved the issue because we really loved this auto feeder out of the ones on amazon. THANK YOU to their customer service!!

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We really loved this WOPET 7L Timer Dog Feeder but recently it has just STOPPED working after maybe 5 months of use. We replaced the batteries and tried inspecting it and everything, but it has just stopped working. The worst part about it is that for a week or so, it would either dispense a little bit of the food or none at all. So we couldn’t quite tell that anything was wrong because as far as we knew, it was fine. This past Sunday, our cat was extremely whiny and went through cycles of cuddling up to us (probably to be nice to get food) and biting us out of nowhere, and when we suspected that maybe the dispenser stopped, we waited sunday night to see – and needless to say there was no food dispensed. We felt terrible.

I would maybe expect a food dispenser to stop after years of use, NOT less than half a year.

This product was gracing our lives from a cat that would do anything to wake us up in the morning for food. Now it has completely failed us. I really wouldnt recommend getting this – unless you want to depend on it for a few months and one day realize it might have been a day or so since your cat ate.

DONT go on a trip away from your cat or leave your cat overnight thinking this dispenser will feed them. Because eventually it wont. Go search for a different dispenser. I will try to remember to update this with the next feeder I get.

WOPET 7L Timer Dog Feeder overview:

WOPET 7L Timer Dog Feeder Feature: 

  • Flexible meal portions from 1–39 protions
  • 4 feeding times can be set for any time
  • Personal voice message calls your pet
  • Dry dog or cat food; no canned or wet food snacks

WOPET 7L automatic pet feeder Specification: 

  • Material: ABS
  • Color: White
  • Dimensions:9.8 x 13.7 x 15.3 inch
  • Food container capacity:7lbs dry food
  • Rated Voltage: 110-240V
  • Power adapter voltage: 5V/0.2A
  • Battery Powered:Requires D Batteries (not included) 3 Pieces

FEED YOUR PET WHILE YOU’RE AWAY – Schedule up to 4 automated feedings per day using the built-in programmable timer. Program each meal time with a few button clicks on an easy to use LCD screen. Control food portions from 2 teaspoons to 4.5 cups per feeding. NEVER MISS A FEEDING. The WOpet feeder is wall powered and/or battery powered. In case of a power outage, the feeder will continue to function on 3 D-size batteries to assure your pet gets fed (batteries not included).

CONTROL PORTION SIZE OF EACH FEEDING – Dispense anywhere from 2 teaspoons to 4.5 cups dry food per feeding to sustain any size animal. You can program a unique portion size for each automatic feeding, allowing you to ESTABLISH REGULAR EATING ROUTINES throughout the day without any stress.

RECORD A CUSTOM MESSAGE FOR YOUR PET – Keep your pet excited about meal times! Press and hold the mic button for three seconds to begin recording a message to be played as each feeding dispenses. (e.g. Here, Fido! Come and eat, boy! Good doggy.)

OPERATING TIPS – Suitable for dry food only, with the food pellet size ranging from 0.2-0.6 inches in diameter; up to 4 meals a day. The removable hygienic feeding tray is dishwasher safe and easy to clean. LARGE STORAGE COMPARTMENT – The main food storage compartment can hold up to 20 CUPS of food and is removable for easy cleaning and refilling.

CUSTOMER SERVICE – Customizable Feeder Great for Dogs, Cats and Small Animals of Various Sizes.Provide a interesting living for your pet with our pet feeder!24-hour professional service center, full refund within 30 days, 12 months warranty and 24/7/365 technical support.

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